Back to all open positions

Senior Technical Writer

Tel Aviv

As a Senior Technical Writer at Upsolver you will help our customers deploy and use Upsolver, on a wide variety of web-based server and data platforms using the latest tools . By developing high-quality content, you will ensure customer success when using Upsolver.

We are looking for a writer who is passionate about providing useful and concise documentation, curious about how the product works, and is determined to develop the workflows and best practices that enable users to successfully deploy our technology. This effort will directly help our users fully utilize the platform to protect their enterprise resources and generate fewer calls to our support organization.

What you’ll need

  • At least 5 years of proven technical writing experience with topic-based writing
  • Proven experience writing tutorials, getting started guides, user guides, etc.
  • Excellent communication and interpersonal skills, with the ability to ask the right questions once and put the answers in writing the same day for immediate feedback.
  • Programming, cloud and/or big data experience is a plus.
  • DBMS & SQL experience is a huge plus.
  • Proven ability to write concepts and tasks from scratch.
  • Ability to organize content and work schedules is a must.
  • Willingness to coordinate and cooperate with other writers is a must. 
  • Cheerfully accepts and provides constructive criticism .
  • Strong initiative and ability to work independently and as part of a team, work under pressure, and maintain focus while keeping a sense of humor.
  • Ability to learn new technologies in a short time to find out not only how something works, but also when and why to use a configuration/setting.
  • Demonstrated ability to work independently in a dynamic environment with distributed team members.
  • Proficient with a variety of authoring tools and able to learn new authoring tools quickly.
  • Experience with GitBook and/or XML (DITA or DocBook)  is a plus.
  • Ability to create illustrations that describe key concepts/workflows/architectures is a must.
  • Experience with bug tracking/job tracking/collaboration tools (GitHub/Jira/Confluence)
  • BA/BS or equivalent experience.
  • Work samples are a must, preferably accessible on the web.

The Team

Our engineering team is at the core of our products and connected directly to the mission of providing productivity tools for data lakes. We are constantly innovating — challenging the way we, and the industry, think about optimizing data ETL workflows. Our engineers build products to solve problems no one has pursued before. We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, and enjoy challenges.

Upsolver Values

Treat the company like it’s yours and earn the customer’s trust; while we must work together as one team, we value integrity first by treating our co-workers, customers, and partners like we would like to be treated ourselves. We obsessively listen to our customers and our teammates to truly understand. We believe in creating the best technology for big data. For us, this means always insisting on the best possible processing performance, the lowest possible infrastructure cost, elasticity, and flexibility to support any possible processing use case. We achieve this by simplifying and inventing solutions that are an order of magnitude easier compared to what our customers currently use. Finally, we value communicating fearlessly by disagreeing and committing. Harmony can be the enemy of excellence and quality. We believe in challenging decisions and deliverables when we disagree, even when doing so is uncomfortable or difficult. We expect our team to be tenacious and not to compromise for the sake of social cohesion. Once a decision is settled, commit wholly.





Apply Now

Templates

All Templates

Explore our expert-made templates & start with the right one for you.